Return Policy

Effective Date: 8-19-25

I want you to love your Plants by Laura order! Since each piece is handmade and carefully packaged, I don’t accept returns on all items—but I’ll always do my best to make sure you’re happy.

1. Returns & Exchanges

• At this time, I do not accept returns or exchanges for change of mind.
• If there’s a problem with your order (damaged, defective, or incorrect item), please reach out to me within 7 days of delivery at [email protected] with your order details and photos.

2. Refunds

• If your order qualifies for a refund due to damage or mistake, I’ll process it back to your original payment method once we’ve confirmed the issue.
• Refunds may take a few business days to appear, depending on your bank or payment provider.

3. Non-Returnable Items

Because of the handmade nature of my products, I’m not able to accept returns on:

• Custom or personalized items
• Used or opened items
• Gift cards

4. Contact Me

If you have any questions about returns or refunds, please reach out anytime at:
📧 [email protected]